Terms and Conditions

FitSpace invites you to visit its website. Access to and use of the site is subject to the terms and conditions outlined herein and all applicable laws. FitSpace reserves the right to modify these terms and conditions from time to time by updating this notice.

This is an offer made by FitSpace to you under whom you are invited to browse, peruse and interact for your own personal education, information and communication with FitSpace. This offer is expressly conditional on your acceptance of these terms and conditions. This Agreement represents the entire agreement between you and FitSpace concerning access to the FitSpace website and takes precedence over all such existing communications and/or agreements.

You acknowledge that whilst every effort is made to ensure that all information contained in the FitSpace website is accurate and up-to-date, FitSpace makes no warranty as to its accuracy and you accept that any and all use of information contained on the FitSpace website is at your own risk. FitSpace shall not be liable for any direct or consequential loss arising from your access to and/or use of or inability to access and/or use the FitSpace website or any erroneous or omitted information contained on the FitSpace website.

You accept that the entire content of the FitSpace website is protected by copyright and that FitSpace is either the proprietor or licensee of all copyright in the material contained thereon. FitSpace reserves all its rights as copyright proprietor of the FitSpace website and prohibits without limitation downloading, distribution, exhibition, copying, adaptation, reposting, modification of and dealing in any copyright material contained therein save as expressly provided herein without the express written authorisation of FitSpace. You are advised that all communications made via the FitSpace website and/or email including but not limited to competition entries is strictly on a non-confidential basis and you hereby grant to FitSpace an exclusive perpetual licence to use the content of any such communication for any purposes whatsoever.

You acknowledge that FitSpace reserves all its rights as proprietor of all its trade marks and logos.

You are advised that any and all images of people and/or places and/or events are lawfully used by FitSpace and that any misuse of these images by you is prohibited. You are further reminded that any such misuses of images may be a violation of copyright law, trade mark law, rights of privacy, publicity and personality, laws of defamation and/or obscenity, communications regulations and other legal provisions.

FitSpace reminds you that they police and enforce their rights vigorously to the maximum extent available under the law.

Membership Terms and Conditions

• Prices quotes in UK Pounds (GBP,£).
• Your administration fee covers all joining costs; your first session induction with a highly qualified personal trainer; issues you with your proximity membership card; and also covers your first month's membership, no matter which membership you choice.
• There are two ways to pay your membership:
  • Annual Prepaid: this means that you will pay your membership for the full year to come; or
  • Rolling Monthly: no contract, no maximum or minimum term, just stay as long as you wish, paying by direct debt.
• All members must be 18 years old or older.
• Opening hours and access are subject to change.
• All memberships for valid for one named person only.
• Abuse of membership, i.e. not paying fee's when due, allowing other persons to use your membership card, continued incorrect use of equipment, verbal or physical abuse of FitSpace or TTR PT staff, will result in the cancellation of the membership immediately and any outstanding fee's, costs from damage or legal fees will be sought from you.
• With the exception of the cooling-off period which is detailed below, we will not refund bank and administration fees or starter payments.
• We have the right to refuse your application for membership.
• During your membership, you must pay your subscriptions whether you use our facilities and services or not.
• Memberships are non-transferable.
• After you have joined your club, you may cancel your membership for any reason within 10 days of joining. This is called a 'cooling-off period'. If you choose to cancel within these 10 days, we will give you a full refund (including the bank and administration fee and starter payment if you have a monthly membership). In the case of 'annual prepaid' membership, we will refund the bank and administration fee and the annual subscription. To cancel your membership within the cooling-off period you need to write or email to the club manager at www.queries@fitspace.co.uk. If you send your letter by post, you must get and keep proof of postage which we may ask to see so we can check your cancellation if we do not receive your letter.
• We will refund you by the same method you initially paid by.
• We may suspend or cancel your membership and 'membership contract' if, at any time:
  • you seriously or repeatedly break these terms and conditions. or the terms and conditions of use or membership agreement;
  • another person uses your membership card to get into any of our clubs, unless you have told us that your card has been stolen; or
  • you or your guests use rude or abusive language or violent behaviour at any of our clubs, or if your behaviour puts our other members or team members at risk from harm or affects their interests in some way.
• If we end your membership because of the above reasons, we will not usually allow you to apply for membership to any of our clubs in future and you will not be allowed to enter any of our clubs.
• If we end or cancel your membership for any of the reasons listed here, we will not refund your bank and administration fee, starter payments, monthly subscription or annual payment (if you are an 'annual prepaid' member).
• If you loose your membership card, you may purchase a new one for £15 on our website www.fitspace.co.uk.
• You will require your name, postcode and date of birth to purchase a new card.
• Once a new card has been requested, your old card will automatically be suspended.
• By law, we do not have to pay you compensation for any service, facility or equipment not being available because of health and safety reasons or where it is for the benefit of your membership.
• By law, we do not have to pay you compensation for loss or damage you may suffer unless we fail to carry out our duties under these terms and conditions to a reasonable standard or break any duties we have to carry out by law.
• We will not compensate you if we have failed to carry out our duties due to:
  • a fault of your own;
  • a third party not connected with providing our services under these terms and conditions; or
  • events which we could not have known about beforehand even if we had taken all reasonable care.